Commercial Contracting Diagnostic

This low cost, short, in-depth review looks at a wide range of success factors or ‘Value Codes’ (VCs) which allow you to assess how prepared your organisation is to manage effectively its important contracts and their associated relationships.

Using our web-based Diagnostic, you assess how you are currently performing and what your future aspirations are for each VC based upon defined stages of ‘what good looks like’. You do the assessment; our role is to help you to interpret the outcomes and then define and achieve your aspirations.

Respondents score each VC on a sliding scale based on their own perspective, giving an overall average which can be analysed by department and seniority.

Developing a shared understanding and setting realistic expectations.

The Diagnostic is designed to engage and motivate all participants, leaving them with a collective appreciation of the things that matter and a clearer sense of what good contract & relationship management looks like. This is about creating a shared understanding of where your organisation currently is, what the realistic expectations should be, and the steps needed to get there.

This approach:

  • Requires minimal resource to promote, launch and participate in

  • Is low cost - £3,950 fixed price

  • Takes between 6-8 elapsed weeks

  • Recommended onsite workshop available for an additional £1,250 to:

    • present the findings in context

    • determine what ‘good’ looks like for you

    • develop a 12 month action plan

How does it work?

Planning and preparation

We will help you:

  • Review and agree the value codes to suit your needs

  • Identify 50-100 individuals who have strategic or practical involvement in contract & relationship management for your organisation

  • Promote the challenge internally and encourage response

  • Provide invoice and contract information

We recommend that you nominate a senior sponsor to own and promote the Challenge.

During the Challenge process

The diagnostic will run for 2-3 weeks. We will provide:

  • System administration and query management

  • Status reports on participation

  • Instant analysis on live data

We will also review your spend and contract data identifying key suppliers, contract ownership and other metrics to better understand the Diagnostic outcomes.

Post Challenge

We will help you get the most from the online Diagnostic dashboard and present the findings in context of your spend profile.

  • Value scores showing the range of responses

  • Full comment analysis including heat maps

  • Breakdowns by department and/or level of seniority

  • Opportunity to set a 12-month target and show variances

  • Opportunity to measure progress by repeating the Diagnostic in the future

  • Optional onsite workshop available to:

    • present the findings in context

    • determine what ‘good’ looks like for your organisation

    • develop a 12 month action plan

“Thought provoking and thorough from the start. It gave our leadership team new insights into where and how we needed to improve our approach to contract management and find new sources of value in the outcomes that we achieve.”

Alison Griffin
Chief Executive
Southend on Sea Borough Council

The Diagnostic Service is developed and hosted by www.nipltd.com